Locksmith Pricing - Free Quote, No Hidden Fees
We always confirm your quote before any work begins - no hidden fees, no surprises.
Every job is different, so we give you a clear, fixed quote over the phone before sending an engineer. Call us for a free, no-obligation quote any time, day or night.
A fixed quote before any work begins
We don't publish a price list because locksmith work depends on factors that only become clear once we understand the situation. Instead, we ask a few short questions on the phone - what type of lock, what type of door, what has actually gone wrong - and give you a fixed price range based on that conversation. When the engineer arrives, they confirm the diagnosis in person and agree the final price with you before any work starts. Nothing begins until you say yes.
That approach protects you from two common traps: a cheap headline price that balloons on arrival, and a blanket call-out fee that gets charged even if the job cannot be completed. Neither happens with us. If we cannot help, you don't pay.
Factors we consider before quoting
Three things drive the final figure: the lock, the door, and the situation. A standard Yale-style nightlatch on an unobstructed timber door is straightforward. A multi-point uPVC mechanism with a seized gearbox, a snapped key deep in the cylinder, or a British Standard BS3621 replacement is more involved. The factors below are what our dispatcher asks about on the first call.
Lock type
Nightlatch, deadlock, mortice, Euro cylinder, multi-point uPVC, smart lock, or a commercial mechanism - each takes different tools and time.
Door type & condition
Timber, composite, uPVC, aluminium or metal. A misaligned or swollen door adds work beyond the lock itself.
What has happened
Lockout, snapped key, lost key, burglary damage, worn mechanism, or a planned upgrade. Emergency entry is different from a scheduled lock change.
Parts required
If a replacement cylinder, gearbox or full lock is needed, the exact part affects the price. We source British Standard kit where relevant.
Access & location
Travel distance within our coverage area and how quickly the nearest engineer can be on site. We don't add a night or weekend surcharge.
Security standard
Upgrading to insurance-approved BS3621 or anti-snap cylinders costs more in parts but often pays back through insurer discounts.
What is always included
- No call-out fee. You don't pay simply because an engineer arrived.
- No night or weekend surcharge. The same price at 3am as at 3pm.
- Fixed price agreed in advance. The number we tell you is the number you pay.
- 180-day warranty on parts and labour for every installation or repair.
- Fully insured, DBS-checked engineers carrying photo ID on every job.
- All major card payments accepted on site, plus Revolut.
How a callout works, step by step
You call
We ask about the lock, the door and what has happened. You get a clear price range on the phone, not a vague "we'll see when we get there".
Engineer arrives
The nearest DBS-checked engineer heads to you - average 19 minutes in London. They inspect the lock and confirm the fixed price before touching anything.
Work & warranty
Once you approve, we complete the job, test the mechanism, tidy up and leave you with a 180-day warranty. Payment is taken on site by card.
Pricing FAQ
Why don't you list prices on the website?
Because a fixed price list would mislead customers. The same "lock change" can mean a £ basic cylinder swap or a full BS3621 deadlock replacement on a warped timber door - very different jobs. A real quote takes 60 seconds on the phone and is far more accurate than any static price table.
Is there a call-out fee if I decide not to proceed?
No. If we arrive, diagnose the problem, and you decide not to go ahead, you don't pay. We only charge when we actually complete work you have approved.
Do you charge extra at night or on weekends?
No. The same fixed price applies 24/7, including bank holidays. Emergencies don't happen on a schedule, so we don't penalise you for the timing.
How do you handle payment?
Payment is taken on site once the job is finished. We accept all major debit and credit cards, as well as Revolut. No cash-only pressure, no upfront deposits for standard callouts.
What if the job turns out to be bigger than expected?
If the engineer finds something the phone call could not reveal - a seized gearbox behind what looked like a cylinder issue, for example - they stop and agree a revised fixed price with you before continuing. You stay in control of the cost the whole way through.
Is the warranty written down?
Yes. Every installation and repair comes with a 180-day warranty on parts and labour, documented on your invoice. If something covered by the warranty fails, we return and fix it at no extra charge.
We understand the importance of security and the value of your time and money. That's why we confirm the quote before work starts and avoid hidden fees or surprises.
Ready to secure your property? Contact 24hrs Locksmith today for a quote or to schedule an appointment.
Your trusted locksmith partner