Lost your keys in London? A locksmith reaches you in 19 minutes on average, gains non-destructive entry, and can change your lock on the same visit so lost keys can't be used by anyone else. DBS-checked, 24/7, fixed price quoted before we start.
Losing your keys is stressful, especially late at night or when you're standing outside your own front door in the cold. We respond to lost key callouts across London 24 hours a day, with an average arrival time of 19 minutes. Our technicians gain entry using non-destructive techniques wherever possible, and can replace your lock on the same visit so that whoever finds your keys can't use them.
All engineers are DBS-checked, fully insured, and will give you a fixed quote before any work begins, no hidden fees, no surcharges for evenings or weekends.
Not just the ordinary locksmiths. You can count on us for:
Whatever lock is on your door, our engineers carry the tools and replacements to get you back in.
The most common lock type in London flats and newer houses. We open euro cylinders without drilling in most cases, and stock anti-snap replacement cylinders (TS007 3-star rated) to fit immediately after entry.
Common on older terraced houses and Victorian conversions. We open these quickly and can upgrade you to a more secure replacement on the same visit.
Found on most external doors that meet insurance requirements. We carry tools for 2-lever and 5-lever mortice locks and stock British Standard replacement sets.
These engage multiple bolts along the door frame and need specialist knowledge to open without damage. Our engineers are experienced with all major UPVC hardware brands, including Winkhaus, ERA, Avocet and Fuhr.
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Who can change the locks depends on your situation. Here's how it works, and how we help.
You have full authority to change the locks immediately. We can attend and replace your cylinder the same day.
You're entitled to get back into your home, but if you want to change the lock, technically you should inform your landlord. In practice, most landlords are happy for tenants to replace the cylinder and hand over a spare key. We can advise on the call and help you handle it sensibly.
The process may involve your building manager for communal doors. For your own flat door, you're generally free to change the lock and notify your freeholder. We've handled hundreds of these situations and can guide you through it quickly.
If you're a host whose guest has lost keys, this is a security issue that needs immediate attention. We work with a number of Airbnb management companies across London and can respond and rekey or change locks swiftly.
24/7 Communication by phone, WhatsApp or email
You receive invoices & documents in digital format
That can help around the house
Our consultants are familiar with new homes
We don't publish a single fixed price for lost keys work because every customer has different door hardware, access needs and lock specifications. What we do guarantee is:
Call a locksmith immediately, don't wait until morning if you're locked out. If your keys had anything identifying on them (address, name, gym card), you should also arrange a lock change on the same visit. We can do both in a single callout.
Our average response time across London is 19 minutes. This varies slightly depending on your location and the time of day, but we have engineers positioned throughout all London zones and aim to reach you as quickly as possible.
Yes, in the majority of cases we use non-destructive entry techniques, meaning we pick or manipulate the lock open without drilling. This preserves your existing lock and door hardware. Drilling is only used as a last resort when non-destructive entry isn't possible.
Not always, but it's strongly recommended if there's any chance someone could identify your address from the lost keys. If the keys were lost in your own home or are genuinely irretrievable, the risk may be low. We'll advise honestly when we arrive, we won't pressure you either way.
We quote a fixed price before we start any work. The cost depends on your lock type and whether you want a replacement fitted. Call us for a quote, it takes under a minute and there's no obligation.
Yes. UPVC multi-point locking doors require specialist knowledge to open without damage, and our engineers carry the correct tools. We can also replace the cylinder on a UPVC door on the same visit.
As a tenant you're entitled to access your home. Changing the locks is technically a modification, so you should inform your landlord, but most are supportive when keys have been lost. We can advise on this and help you handle it appropriately.
We cover all 32 London boroughs. If you're unsure, call us and we'll confirm immediately how quickly we can reach you.
Everything you need from a trusted London locksmith - 24 hours a day.
